Processing Time

Orders are processed within 1-3 business days from the date of purchase. You will receive an email confirmation once your order is shipped.

Shipping Methods

We offer standard and expedited shipping options. Shipping costs will be calculated at checkout based on your location and selected shipping method.

Delivery Times

Delivery times vary by location. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days.

These are estimated delivery times, and Zivanyaa is not responsible for delays caused by third-party shipping providers.

Shipping Restrictions

We currently ship to select locations only. Please check if we deliver to your area during checkout.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the courier's website.

Lost or Damaged Orders

If your order is lost, damaged, or delayed during shipping, please contact us immediately. We will investigate and work with the courier to resolve the issue.