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View compareGot Questions? We’ve Got Answers!
How do I know which product is right for my skin type?
Our platform helps you discover your skin type through guided questions, expert inputs, and ingredient highlights. You can also consult directly with our skincare experts.
Are the products safe for sensitive skin?
Yes. We feature a wide range of dermatologist-tested products, including fragrance-free and non-comedogenic options suitable for sensitive, acne-prone, and reactive skin types.
Does Zivanyaa offer virtual try-on or shade matching tools?
Yes, our advanced shade-matching tool helps you find your perfect foundation, concealer, and lip color match. You can also seek advice from our beauty advisors.
How does Zivanyaa ensure product authenticity?
All our products are sourced directly from authorized distributors or official brands, guaranteeing you receive 100% authentic and sealed items
What is the 'Beauty Education' section on your site?
Our Beauty Education page is a curated learning space with expert-led videos, tips, DIYs, routines, ingredient explainers, and skin science simplified—so you understand the “why” behind your choices.
Who creates the educational content?
All content is created and reviewed by certified beauty professionals, dermatologists, and licensed trainers from leading beauty academies.
Can I book a consultation with a beauty expert?
Yes! Through the Ask the Expert page, you can either ask a question or schedule a 1:1 consultation with skincare and makeup experts.
What does Zivanyaa mean?
Zivanyaa means radiance, brilliance, and divine beauty. It’s not just a name, it’s a celebration of self-expression and confidence through beauty.
Can I return or exchange a product?
Yes. Please refer to our Return & Refund Policy for details. Products must be unopened and returned within the specified window.
How do I stay updated on offers and new arrivals?
Subscribe to our newsletter, follow us on social media, and enable push notifications for the latest updates, tips, and exclusive deals.
Is there a community I can join?
Yes! Join the Zivanyaa Insider Circle—our members-only community for beauty tips, events, product trials, rewards, and expert sessions.
What if I don’t have a “routine” — where do I even start?
You're not alone! Start simple. Zivanyaa’s experts can help you build a 3-step beginner routine based on your current lifestyle and budget. Think of us as your beauty buddy, not a taskmaster.
How do I know if my skin is purging or breaking out?
Great question! We explain this in our Myth Buster and Beauty Education sections. Plus, our experts can help you track and understand your skin's behavior after starting a new product.
Is it true that natural products are always better?
Not necessarily. “Natural” doesn’t always mean safer. At Zivanyaa, we focus on effective, skin-safe formulations, whether natural, clinical, or a hybrid of both.
I’m in my 40s—am I too late to start skincare?
Never! Skincare is not about age; it’s about respecting your skin’s current needs. Whether you’re 15 or 50, Zivanyaa offers products and routines for your unique journey.
Why does my skincare stop working after a while?
Sometimes it’s not the product—it’s your skin adapting, or your needs changing. Our experts can reassess your routine and guide you on when to switch it up or stay consistent.
Can I use the same product in summer and winter?
Usually not. Your skin's needs change with the seasons. That’s why we offer seasonal skin guides and curated collections to keep your glow intact all year round.
Do you support Indian brands and local artisans?
Yes, proudly! Zivanyaa champions homegrown, women-led, ethical Indian brands and supports beauty creators who focus on clean, conscious formulations.
Do you feature user reviews or real skin stories?
Yes! We love celebrating real skin journeys. You’ll find verified customer reviews, transformations, and stories that inspire and educate.
Can I contribute content or become a beauty creator for Zivanyaa?
We’d love to hear from you! Write to us to become part of our Zivanyaa Creators Circle—a collaborative space for makeup artists, skin experts, and beauty lovers.